Computer and laptop repair and diagnostics
Computer running slowly, overheating, or not turning on? We’ll find and fix the cause.
DetailsIT repairs and support · Poznań and Poznań County
Your equipment. Our passion. Your peace of mind.
We repair computers, configure networks and maintain businesses' IT infrastructure. 16 years of experience, thorough diagnostics and clear quotes — at home, in the office and remotely.
Two paths
What do you need?
For home
Laptop not working, computer running slowly, Wi-Fi not reaching the bedroom, printer not printing? Fast diagnostics, repair and setup — including remotely.
Report a problemFor businesses
IT outsourcing, ongoing support, helpdesk, servers, networks and monitoring. Less downtime, predictable costs and one partner for all your IT.
Request a quoteServices
Comprehensive IT support in one place
From a one-off repair to ongoing support for your entire business.
Operating system and software installation and configuration
Windows, macOS, updates, drivers, and software — configured to simply work.
DetailsLAN and Wi-Fi networks, routers and network devices
Reliable internet in every room and office. Network design, installation and configuration.
DetailsPrinters and peripherals
Printer, scanner, multifunction device — connected and available to everyone who needs them.
DetailsRemote and on-site support, user support, helpdesk
Fast help online or on-site—for individuals and entire teams.
DetailsVideo surveillance (CCTV) and access control
Cameras, recorders and access systems — installed, configured and accessible from your phone.
DetailsSystems and server maintenance, IT infrastructure
Servers, networks, backups, monitoring and permissions—reliable infrastructure for your business.
DetailsOngoing IT support and IT outsourcing for businesses
Your outsourced IT department: a dedicated contact, regular check-ups, help desk and development planning.
DetailsWebsites and online stores
Brochure websites, company websites, and online stores — from design to ongoing technical support.
DetailsAutomation and AI solutions
We automate repetitive tasks and connect systems so data gets where it’s needed automatically.
DetailsWhy MIMAX?
A professional you can rely on
For 16 years, we have supported individuals and businesses in Poznań and the surrounding area. Your equipment and systems should work — so you can have peace of mind.
16 years in IT
Experience gained from hundreds of different issues—from a home laptop to business infrastructure.
Reliable diagnostics
First, we identify the cause, then propose a solution and cost. No unnecessary replacements.
Punctuality
An agreed appointment is kept. We keep you informed about progress and any changes.
Individual approach
Solutions tailored to your needs and budget—explained in plain language.
How we work
A straightforward cooperation process
- 01
Request
You call or submit the form. You describe the problem or what you need.
- 02
Diagnostics and quote
We identify the cause and scope of work. You’ll know the cost before you commission anything.
- 03
Implementation
Repair, implementation or configuration—remotely or on-site.
- 04
Support after completion
We explain what was done and remain available to help.
Business IT support
Ongoing IT support
We tailor the scope, billing arrangements and terms of cooperation after getting to know your business.
Ongoing IT support for businesses — scope agreed individually
Every business works differently, so we don't sell ready-made packages. Before preparing a proposal, we get to know:
- number of workstations and users
- company devices, servers, and network
- team workflow and key systems
- the need for remote support and on-site visits
Based on this, we jointly determine the support scope, billing rules and cooperation terms. Request priorities and response times, if agreed, form part of these individual terms.
Customer reviews
Selected customer reviews
Average rating 4.7/5 from 15 customer reviews.
„Pan Mateusz jest osobą kompetentną i sprawnie pomaga w usunięciuwszelkich usterek komputerów możliwych do naprawy. Działa konkretnie i szybko , najpierw ocenia możliwości, określa koszty, organizuje konieczne części i sprawę kończy montażem. Ważne jeszcze jest to, iż zgłasza się do pomocy bardzo szybko.”Original Polish review
„Wszystko poszło szybko i sprawnie. Bardzo polecam.”Original Polish review
„Bardzo konkretny doskonale zna się na swoim rzemiośle. Polecam !”Original Polish review
„Szybko, punktualnie i fachowo. Problem został rozwiązany.”Original Polish review
„Komunikatywność, profesjonalizm, punktualność. Właściwe podejście do problemów Klienta.”Original Polish review
„Polecam za szybką naprawę laptopa, bardzo dobry kontakt.”Original Polish review
Review source: Oferteo. We display selected reviews; the average rating includes all customer reviews.
Oferteo Najlepsi 2026 award
MIMAX received the Oferteo Najlepsi 2026 title in the 10th edition of the ranking, awarded based on verified customer reviews. Need help? Message or call MIMAX directly.
FAQ
Frequently asked questions
Contact
Describe the problem — we’ll get back to you with a solution
For the quickest response, call 690-158-801. You can also submit a request below.
Not sure where to start?
Call and describe the situation. We’ll advise whether remote help is enough or a visit is needed.